Overview
Target Audience
This seminar is designed for insurance professionals, risk managers, and technology enthusiasts interested in understanding the convergence of Artificial Intelligence within the insurance industry.
Overview
๏ปฟ
We are excited to invite you to our upcoming seminar, where we will explore the evolving intersection of Insurance and Artificial Intelligence (AI). This session will challenge us to think beyond the status quo, reimagining how insurance could be managed in the future.
Insurance has never been a one-size-fits-all industry - every individual and business is different. However, AI presents new opportunities to identify commonalities and group risks in ways that enhance assessment and decision-making. While this concept is not new - seen in broking schemes and online quoting platforms - AI has the potential to take it further. How comfortable are insurers with this shift, and what does it mean for risk classification?
Beyond changes within our industry, we must also consider the impact on the risks we insure. Could AI open the door to new cyber exposures? As businesses automate internal processes, will this increase aggregation risks in claims, or could better data insights help reduce losses?
Session Highlights
๏ปฟ
Our first speaker, Steven Tuften, Director of AI and Emerging Technology at Steadfast, will take you on a journey through the transformative potential of AI in insurance broking. Drawing on his expertise as an industry leader, Steven will share a comprehensive roadmap for AI adoption, guiding brokers on how to harness this powerful technology. Through his leadership in an AI working group, he has fostered collaboration and shared best practices to ensure the successful application of AI across the industry.
Next, Tim Rafton from Insurance Australia Group will showcase their innovative AI-driven claims management tool, CASI (Claims Assistant Supporting Intermediated). This cutting-edge tool is revolutionising claims assessment by improving efficiency and enhancing customer experience. You'll hear how CGU is leveraging AI to streamline processes, reduce response times, and set new standards in claims management.
Finally, Andrew Birt, CEO at Cova, will inspire you with a forward-looking vision for technology-driven growth. Andrew will demonstrate how integrated tools can reduce administrative burdens and free up valuable time, enabling brokers to focus on delivering exceptional client service. By embracing AI, he will explain how brokers can leverage technology to compare cover, generate client summaries, and position themselves for success in a client-centric future.
Key Take-aways
- Understanding AI Risks: Gain insights into the current AI threat landscape and its impact on the insurance industry.
- AI Innovations in Insurance: Discover how AI tools like CGU's CASI are transforming claims management and operational efficiency.
- Future-Proofing Your Brokerage: Learn how integrated technology and Artificial Intelligence can streamline processes and enhance client service.
- Expert Perspectives: Hear from industry leaders about the practical applications and opportunities of emerging technologies in insurance.
- Interactive Engagement: Participate in a dynamic Q&A session to address your specific questions and concerns.
Following these presentations, our expert speakers will come together for a moderated panel discussion and open Q&A session, giving you the opportunity to engage directly, explore key insights, and gain a deeper understanding of how AI is shaping the industry.
Event Details
Date: Wednesday 26 March 2025
Time: 11:30am - 2:00pm
Venue: Marsh - 727 Collins St, Melbourne
CPD Points: 1.5
