Event Details
Target Audience
This workshop series is ideal for insurance brokers, claims handlers and underwritersโwhether you're just starting out or have years of experience - who are looking to deepen their technical knowledge and strengthen their approach to Business Interruption (BI) insurance.
Overview
Business Interruption can be one of the most complex and challenging areas of insurance to navigate - but it also presents a valuable opportunity for brokers and underwriters to deliver exceptional outcomes when it matters most.
This engaging three-part workshop series is designed to take you on a practical journey through the full lifecycle of a Business Interruption claimโfrom risk identification through to resolution and recovery. Whether you're new to the industry or looking to refine your expertise ahead of one of the most important times of the year, this series will give you the tools, insights, and confidence to manage BI claims with greater clarity and impact.
We begin in Session 1 with Peter Gibb, Underwriting Principal โ Property at Epsilon Insurance, where you'll explore how to assess property risk profiles, improve submission slips, and interpret key sections of a property insurance policy. This session lays the groundwork for understanding how risk is framed before a loss occurs. You will learn about key areas within these policy types that are often not fully understood unless experienced through working on a claim.
In Session 2, we move into the heart of the claims process with Rob Martin, Managing Director at MartinMinettโlooking at how Business Interruption is calculated, how benefits are applied, and how to approach loss adjusting in real time. You'll get hands-on with a collaborative group exercise designed to bring these technical concepts to life.
Session 3 focuses on what happens after the dust settles: helping your client recover. Darren Reilly, Senior Insurance Broker at Rivers Insurance, will explore how to use progress payments effectively, support clients in returning to pre-loss trading, and advocate with impact throughout the claims journey.
Each session is led by seasoned industry professionals and offers a mix of technical insights, real-world case studies, and interactive discussion. The series wraps up with an informal networking session over light refreshmentsโgiving you the chance to connect with your peers and presenters to fully round out the learnings from the day.
Key Take-aways
- Build a stronger understanding of Business Interruption in both calculation and application.
- Improve your ability to assess risk and present quality submissions for the benefit of your clients ahead of one of the most important times in the year
- Gain practical insights into BI policy coverage and claims calculations
- Learn how to support clients effectively throughout the claims journey
- Enhance your advocacy skills during post-loss recovery
- Engage with industry experts and apply knowledge through interactive exercises
- Connect with peers and expand your professional network
- Return with more confidence in your abilities to discuss and calculate BI.
Workshop Details
Date: Thursday 29 May 2025
Time: 1pm - 4pm (Registrations open at 12:30pm)
Venue: University of Queensland (308 Queen Street, Brisbane)
CPD Points: 2.5 points
Dress code: Business Casual
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