National Insurance Brokers Association

The National Insurance Brokers Association is the peak representative body for the intermediated insurance industry in Australia.

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Event Details


Valuable for all brokers managing commercial clients and/or looking to learn about the management of commercial clients. Part 1 is particularly relevant for Young Professionals and those new to undertaking contract reviews. The audience can attend one or both sessions, your ticket secures a spot to both.


This seminar consists of two parts:


Dos and Don'ts of Review Contracts for Insurance Brokers

In this session, LMI Legal's Senior Associate, Jack Chen will shed light on what a broker should and should not be advising on when reviewing contracts in their capacity as an insurance broker.

You will obtain an understanding of the typical issues which will be presented to you when asked to review a contract for a client in relation to indemnities, hold harmless clauses and contractual liabilities.


An Insurance Broker's Duties: Understanding your duties and how to avoid breaching them

In this session, Hall & Wilcox's Partner, Bridget Wall will delve into decisive court rulings that have shaped the landscape for the scope of the duty owed by an insurance broker.

Gain valuable insight into the types of claims that are frequently made against brokers, how to navigate a claim or an AFCA complaint against you and tips to ultimately avoid a professional indemnity claim being made against you.


  • Minimise the likelihood of being on the receiving end of a complaint.
  • Good file management(keeping records, taking file notes, ensuring you keep a paper trail).
  • Creating check lists of key concepts that have been explained to a client (e.g. underinsurance, sufficiency of sums insured, key exclusion clauses, disclosure obligations, etc.)
  • Getting to know your client and their business to properly understand their insurance needs.
  • How to manage complaints or potential for complaints


April 16, 2024

Main Schedule

8:00 AM - 8:30 AM
Arrival, Registration & Networking Tea & Coffee
8:30 AM - 9:30 AM
Part 1 - Contract Review
Do's and Don'ts of Review Contracts for Insurance Brokers
9:30 AM - 10:00 AM
Networking Morning Tea
10:00 AM - 11:00 AM
Part 2 - Breach Reporting
An Insurance Broker's Duties: Understanding your duties and how to avoid breaching them


Jack Chen (Senior Associate at LMI Legal)

Jack Chen

Senior Associate at LMI Legal

Bridget Wall (Partner at Hall & Wilcox)

Bridget Wall

Partner at Hall & Wilcox

Event Sponsors



The University of Queensland
Teaching Suite - Level 2, Room 227
308 Queen Street

Brisbane City, Queensland, Australia

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For additional event or venue information, please email can also reach us at +61 299649400

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